Infosys Certified RPA Professional
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Real Lex exam-pattern multiple-choice questions for the Infosys Certified RPA Professional certification. Each question includes the correct answer. The full question bank is available to Premium members.
- Question 1
A company XYZ, uses legacy systems for their billing process. These systems need to integrate with other systems that do not have the capability to pull relevant data from APIs. In such cases, the company’s employees manually migrate the data in CSV format. The company , has decided to implement RPA to prevent such manual labor.
As a consultant of this project, which of the below practices would you recommend for implementing the RPA process? Select all that apply.
- ✓Breaking the process into smaller workflows for reusability. Correct
- BMaintaining a consistent naming convention across the project.
- CHandling sensitive data responsibly.
- DModularizing the workflow for the ease of independent testing.
- Question 2
State TRUE / FALSE. RPA Bots are ChatBots are one and the same.
- ✓trueCorrect
- Bfalse
- Question 3
Which of the following are the Milestones achieved by Cognitive RPA?
- ✓Rule based automationCorrect
- BText analytics
- CSentiment analysis
- DCategorization
- EClassification
- Question 4
RPA infused with decision making capabilities is known as _________ RPA.
- ✓AutonomousCorrect
- BAssisted
- CCognitive
- DUnassisted
- Question 5
Automating the tasks done on a server or remote desktop application is referred to as&blank____.
- ✓Thin client automationCorrect
- BThick client automation
- Question 6
A customer complaints processing operation needs to be automated. It consists of reading unstructured complaint mails from the customer and processing it based upon the type & category of the complaint. Also, there is no fixed defined way of processing the complaint.
Which of the following attributes of the given process makes it unsuitable for RPA?
- ✓The process is not rule basedCorrect
- BThe process is not stable
- CThe process is repetitive in nature
- DThe process has high volume
- Question 7
Using the various RPA platforms available in the market, is it possible to monitor and control the bots from a remote system or a web portal?
- ✓No, remote monitoring is not possible.Correct
- BYes, with the help of the software robots offered by these platforms.
- CYes, with the help of the robot controller component available in these platforms.
- DYes, we can build one using the developer tools offered by these platforms.
- Question 8
Vamsi needs to automate a process that reads structured data from PDF files, copies it and converts it into Excel format for further processing. Is it possible to automate this task using Blue Prism?
- ✓Yes, the process can be automatedCorrect
- BNo, the process cannot be automated
- Question 9
State True / False.
Chatbots can be integrated with traditional RPA Bots.
- ✓TrueCorrect
- BFalse
- Question 10
From the list of customer service processes given below, identify the right and immediate candidates for automation .
- ✓Billing SupportCorrect
- BTechnical Support
- CRetention
- DOrder management
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