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Infosys Certified Microsoft 365 Administrator

Practice with real exam-pattern questions for Infosys Certified Microsoft 365 Administrator. Each question includes a detailed explanation to help you understand the concept, not just memorise the answer. Try 10 questions free — no login required.

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10 Infosys Certified Microsoft 365 Administrator practice questions with answers

Real Lex exam-pattern multiple-choice questions for the Infosys Certified Microsoft 365 Administrator certification. Each question includes the correct answer. The full question bank is available to Premium members.

  1. Question 1

    As the new Exchange Administrator, you are familiarizing yourself with recipient types in Exchange Online. Which of the following is accurate about "mail user"?

    • A mail user is an Exchange Online recipient object with an external email address.Correct
    • BLicenses are required for the mail users in Exchange Online.
    • CA user account does not exist for a mail user in the organization.
    • DThey cannot be included in your organization's Global Address List (GAL) and other address lists.
  2. Question 2

    As the new Exchange Administrator, you are learning about recipient types in Exchange Online. Which of the following is FALSE about "mail contact"?

    • It consists of details about users who are outside of your Exchange Online organization.Correct
    • BMail contact, despite having external email addresses, can be included in your organization's address book.
    • CA user account exists for a mail contact in your organization.
    • DThey are mail-enabled objects.
  3. Question 3

    During a legal investigation, an Exchange Administrator must search user mailboxes for relevant content. Which of the following is accurate about this process?

    • Exchange Administrator can perform the search directly with their existing role.Correct
    • BExchange Administrator can only search publicly shared folders within mailboxes.
    • CExchange Administrator needs to be explicitly assigned the Discovery Management role group in the Exchange Admin Center.
    • DExchange Administrator can only search mailboxes if the user grants explicit permission.
  4. Question 4

    When a user replies to an email received in a shared mailbox, the "From" address will typically be:

    • The user's personal email address.Correct
    • BThe shared mailbox address.
    • CWhichever address the user chooses manually.
    • DIt depends on the specific email client settings.
  5. Question 5

    Your company's marketing team need a central email address to receive inquiries and manage communication campaigns. Several marketing team members need access to send and receive emails from this address. Which type of mailbox is best suited for this scenario?

    • Equipment mailboxCorrect
    • BShared mailbox
    • CUser mailbox
    • DRoom mailbox
  6. Question 6

    John is the Exchange Administrator in his organization. He has created a shared mailbox for helpdesk to handle the support queries of the organization. What are some benefits of using a shared mailbox in this situation? (Choose all that apply)

    • Provides a consistent contact point for customer inquiries.Correct
    • BAllows multiple team members to collaborate on email communication.
    • COffers individual inboxes for each helpdesk team member.
    • DIncreases storage capacity for a single user's mailbox.
  7. Question 7

    Tom has been added to the Recipient Management role group. Which of the following statements is MOST accurate regarding Tom's permissions?

    • Tom can create Data Loss Prevention policy.Correct
    • BTom can reset the user password.
    • CTom can perform content search.
    • DAll the above
  8. Question 8

    Mark is the IT admin for a company and he is setting up user permissions for managing email and communication. His company has different policies in place to ensure legal and regulatory compliance for email use. Out of the available role groups, which one grants users the ability to configure settings that enforce these compliance policies within Exchange Server?

    • Help DeskCorrect
    • BCompliance Management
    • CRecipient Management
    • DHygiene Management
  9. Question 9

    Which of the following recipient types in Exchange Online consists of details about users who are outside of your Exchange Online organization?

    • User MailboxCorrect
    • BShared Mailbox
    • CMail Contact
    • DRoom Mailbox
  10. Question 10

    An Administrator accidentally deleted a user account. After how many days will this account become permanently unavailable for restoration? Assume that the default settings are retained.

    • 30 daysCorrect
    • B60 days
    • C20 days
    • D90 days
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