Infosys Certified Salesforce AI Specialist
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Join Premium10 Infosys Certified Salesforce AI Specialist practice questions with answers
Real Lex exam-pattern multiple-choice questions for the Infosys Certified Salesforce AI Specialist certification. Each question includes the correct answer. The full question bank is available to Premium members.
- Question 1
United Consulting is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data. Which audit data is available using the Einstein Trust Layer?
- ✓Response accuracy and offensiveness scoreCorrect
- BHallucination score and bias score
- CMasked data and toxicity score
- Question 2
United Consulting wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template. What should the AI Specialist recommend?
- ✓Create a Flex template to add resources with standard and custom objects as inputs.Correct
- BCreate a prompt template passing in a special custom object that connects the records temporarily.
- CCreate a prompt template-triggered flow to access the data from standard and custom objects.
- Question 3
What is an AI Specialist able to do when the "Enrich event logs with conversation data" setting in Einstein Copilot is enabled?
- ✓View the user click path that led to each copilot action.Correct
- BView session data including user input and copilot responses for sessions over the past 7 days
- CGenerate detailed reports on all Copilot conversations over any time period.
- Question 4
United Consulting's current AI data masking rules do not align with organizational privacy and security policies and requirements. What should an AI Specialist recommend to resolve the issue?
- ✓Enable data masking for sandbox refreshesCorrect
- BConfigure data masking in the Einstein Trust Layer setup.
- CAdd new data masking rules in LLM setup.
- Question 5
An administrator wants to check the response of the Flex prompt template they have built, but the preview button is greyed out. What is the reason for this?
- ✓The records related to the prompt have not been selected.Correct
- BThe prompt has not been saved and activated.
- CA merge field has not been inserted in the prompt.
- Question 6
United Consulting's data science team is hosting a generative large language model (LLM) on Amazon Web Services (AWS). What should the team use to access externally-hosted models in the Salesforce Platform?
- ✓Model BuilderCorrect
- BApp Builder
- CCopilot Builder
- Question 7
An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors. What is the cause of the random nature of this error?
- ✓The number of tokens generated by the dynamic nature of the prompt template will vary by record.Correct
- BThe template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.
- CThe number of tokens that can be processed by the LLM varies with total user demand.
- Question 8
An administrator is responsible for ensuring the security and reliability of United Consulting's (UC) CRM data. UC needs enhanced data protection and up-to-date AI capabilities. UC also needs to include relevant information from a Salesforce record to be merged with the prompt. Which feature in the Einstein Trust Layer best supports UC's need?
- ✓Data maskingCorrect
- BDynamic grounding with secure data retrieval
- CZero-data retention policy
- Question 9
A Salesforce Administrator is exploring the capabilities of Einstein Copilot to enhance user interaction within their organization. They are particularly interested in how Einstein Copilot processes user requests and the mechanism it employs to deliver responses. The administrator is evaluating whether Einstein Copilot directly interfaces with a large language model (LLM) to fetch and display responses to user inquiries, facilitating a broad range of requests from users. How does Einstein Copilot handle user requests in Salesforce?
- ✓Einstein Copilot will trigger a flow that utilizes a prompt template to generate the message.Correct
- BEinstein Copilot will perform an HTTP call out to an LLM provider
- CEinstein Copilot analyzes the user's request and LLM technology is used to generate and display the appropriate response.
- Question 10
United Consulting wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals. Which feature should the AI specialist recommend to the sales team?
- ✓Find Similar DealsCorrect
- BCreate Account Plan
- CCreate Close Plan
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