Infosys Certified Associate Program Manager-TRANSCEED

Recognising the importance of benefits realization and management, as a program manager, it has been noted that a best practice to follow is to be able to quantify as many benefits in your benefits realization plan as possible and also to be able to communicate their status as required quickly to stakeholders. You and your core team decided that a best practice to follow in your program to develop a new drug with limited side effects and to beat your competitors to market even with all the federal regulations was to –

Mary is preparing functional budget of the IT department. This IT department is operating in shared services mode and is responsible for planning, procuring and maintaining hardware and related software for all the units in the organization for its regular operational work. She is consolidating proposals from different groups for the functional budget. In your opinion, which item(s) are considered appropriately for the above budget?

You have recently acquired a European account in the defense sector. The client has recommended an independent testing team for all their projects as they have found this as a good practice. You have decided to engage an external vendor who are known testing specialists in the industry. Which of the following would you do to ensure vendor effectiveness for this engagement?

ABC Corporation is facing turbulent business environment. With an objective to optimize IT cost, the company has decided to outsource its maintenance activities. Jack, a senior manager at ABC Corporation, has been asked to manage this initiative. During his discussion with various vendors, he is providing adequate information about the scope of applications being outsourced and current volume of transaction for each application. From the options provided by different vendors, which of the following model should Jack go for in order to optimize cost?

What does Program Roadmap capture?

Which variables need to be focused for achieving Program Objectives?

Steve is leading a program for Energy and Utility client to identify and implement the areas for cost optimization in its IT infrastructure across geographies. Considering the environment related challenges, there is a significant focus on adoption of green technologies across the industry. This also leads to significant financial benefits from local governments across most geographies. In your opinion which of the following area(s) Steve should focus to arrive at program solution?

Jasica leads the Program Management Office for one of the Fortune 500 retail organization. There are 8 different divisions of this organization spread across US, Europe and Asia-Pacific. All the 8 divisions have a common IT budget at the organization level. As part of the annual budgeting exercise, IT heads of various divisions propose key programs that are essential for their respective division. Jasica and her team evaluate these programs and provide recommendations to CIO. Select the option Jasica and her team must consider while evaluating the programs.

Ravi (Infosys Program Manager) has got the following information about John (key client stakeholder in the program). Which of these will come handy to Ravi for effective networking with the key stakeholder?

Steve is managing a program that is currently in initiation stage where the solution design is in progress. The client manager who has been the single point of contact (SPOC) for this program is going on a long leave. He will be transitioning his responsibilities to Rick who would be serving as client SPOC for the program. In this context, it is necessary for Steve to revisit stakeholder analysis.